Community Model
WhatsApp Community Support Group
Please share posts below of new ideas, improvements for helping others.
WhatsApp – Group Creation
Group Rules & Moderation
Community Support Group
1) Sign Up To Help – http://www.Google-Spread- Sheet-Here
The intention of the group is to help to provide direct support to those in need. Meals, Food Delivery, Transportation, Childcare, Council and resources.
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Guidelines:
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Please try to keep posts short, relevant and factual.
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All health recommendations should be considered only a recommendation. Please consult health professionals and follow health ministry protocol.
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Please DO NOT Post names of individuals who have tested positive with out permission. If they require help invite them to the group to tell their story or ask for support. We must respect privacy for all.
Story Telling & Content Creation
Tell Your Own Story - Audio Posts
Encourage Group Participants to tell their own story in their own voice with Audio Posts. Direct word of mouth information prevents the spread of false narrative and works to support empower connection within your community.
This is Not a Discussion
Keep posts short and sweet. This is not a forum for discussion. Encourage the sharing of pragmatic and actionable information.
Share Value Information
Share as much highly valuable and relevant information as possible. Remember people are busy and you need to make each post meaningful and worthwhile.
Delegate
Delegate and hand the responsibilities over to the community to manage.
Use - Auto Replies
Use prewritten replies to answer the same question asked multiple times.
Work Smarter - Use Technology
Work Smarter not harder. Use technology tools like google docs and drive to share resources quickly and easily with all.
Sample Communications
Help Needed - Delegation
Buenos días.
Necesitamos 3 maravillosos voluntarios para:
1) Organizador de comidas y entrega de alimentos
2) Moderador del chat de WhatsApp
3) Representante de la Comunidad
Por favor, envíeme un mensaje si puede ayudar.
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Good Morning
We need 3 wonderful volunteers for:
1) Organizer for Meals & Food Delivery
2) Moderator for WhatsApp Chat
3) Community Representative
Please direct message me if you can help.
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